What is ‘Vibe Selling’? A New AI Tool Tries to Understand Customers

In this article, you’ll discover:

• Why most chatbots fail at real conversations.
• What “Vibe Selling” actually means for customers.
• How one AI tool raised $15 million to sound more human.
• Why its founder believes sales is human at its core.
• How entrepreneurs are saving 3 hours daily by using AI that learns their “exact voice.”

We’ve all been there. You message a company for help, and you get an instant reply. But after two seconds, you realize… you’re talking to a bad chatbot. It doesn’t get your question, it gives robotic answers, and it just… feels off.

Selling is the most important part of any business. But it’s not just about closing a deal. It’s about building trust and having a real conversation. Many AI tools today are built for speed, but they often fail at being persuasive or engaging. They lack that human touch.

The Problem with ‘Dumb’ Bots

Most automated tools are good at one thing: answering simple questions quickly. But they don’t understand how humans talk. They don’t pick up on hesitation, they don’t know the right time to follow up, and they can’t build a real connection.

Leo Huan, the founder of a new company called Dealism, realized this after leading a sales team of thousands. He saw that technology made sales faster, but it rarely made them better.

“Sales is human at its core,” Leo said. “It’s about timing, tone, and trust — things most automation tools overlook. The world doesn’t need more chatbots, it needs intelligence that truly understands how people decide.”

So, What is Vibe Selling?

This idea is the foundation of Dealism. They call it “Vibe Selling.”

It’s not just about what you say, but how and when you say it. Vibe Selling is about using AI to understand human psychology, intent, and emotion.

Instead of just spitting out pre-written answers, this new AI agent tries to understand what a customer is really feeling. Is this person hesitant? Are they confused? Are they ready to buy?

Dealism just raised $15 million from investors to build on this idea. The goal is to create an AI that doesn’t just automate, but actually persuades.

Does it Actually Work?

The real test is whether people notice. And for some business owners, the results are surprising.

Mark, an e-commerce store owner, started using it for customer support. “I got Dealism for customer support,” Mark said, “but was shocked to see it driving sales by converting hesitant buyers with expert product answers.”

For busy entrepreneurs, it’s about getting time back without losing their personal touch.

“My customers genuinely think it’s me,” says Sarah, a cosmetics sales representative. “This saves me 3 hours daily—priceless time I now have for my family.”

Content creators, who live by their unique brand voice, are also finding it useful. “It’s not just a bot,” says Devin. “Dealism automates 99% of my DMs in my exact voice and make real conversations.”

More Than Just Automation

So, how is this different from a normal chatbot?

The main difference is that it learns. Instead of using a static list of answers, Dealism continuously self-learns from real conversations, documents, and interactions. It’s designed to pick up on your specific tone and style.

The company says the setup is simple, with no coding needed. The goal is to give teams an AI partner that handles the conversations with the right tone, freeing up humans to focus on the bigger picture.

It’s a clear shift from simple automation to what Dealism calls “intelligent persuasion.”

What’s Next?

Dealism plans to use its new funding to make its AI agent even smarter and expand into new markets.

As more business happens over chat and DMs, just being “fast” isn’t good enough anymore. Customers want to feel understood.

“Every conversation is an opportunity,” Leo noted. “When you truly understand intent and respond with the right tone and timing, persuasion becomes natural… That’s what our system is built for — to help businesses capture those moments that move people to say yes.”