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Mission Cloud Expands AWS Collaboration to Accelerate Generative AI Adoption

Mission Cloud Services, Inc. (Mission Cloud), a US-based Amazon Web Services (AWS) Premier Tier Services Partner, has announced an exciting expansion to its Strategic Collaboration Agreement with AWS. This new strategic initiative aims to accelerate the adoption of generative artificial intelligence solutions, enabling businesses to implement the power of AI for growth and innovation.

Strengthening Commitment to AWS and Generative AI

Mission Cloud’s expanded collaboration with AWS shows its commitment to providing robust support for businesses exploring and implementing generative AI solutions. This initiative aligns with the growing trend of AI adoption, with 73% of U.S. companies already integrating AI into various aspects of their operations. As the AI market continues to grow at nearly 30% year-over-year, businesses are increasingly seeking AI-driven productivity and efficiency gains.

With over 50 proof of concepts transitioning into production, Mission Cloud leverages its extensive AWS expertise to help customers explore, validate, and implement AI-driven initiatives. The expanded SCA with AWS enables Mission Cloud to accelerate the delivery of generative AI solutions and services to U.S. companies through joint go-to-market activities and POC funding.

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Key Benefits of the Expanded Collaboration

  1. Enhanced Customer and Employee Experiences: By adopting generative AI, businesses can significantly improve both customer and employee experiences.
  2. Increased Operating Efficiencies: Generative AI solutions help streamline operations, leading to higher productivity and efficiency.
  3. Transformational Results: Mission Cloud’s expertise in AWS AI services, including Amazon SageMaker, Amazon Bedrock, and the newly launched Amazon Q, ensures customers can quickly and securely embrace generative AI, achieving transformative results.

A Proven Track Record in Generative AI

Mission Cloud has a well-established track record in generative AI, with numerous solutions already in production across various industry segments such as financial services, healthcare, life sciences, media, and entertainment. Earlier this year, Mission Cloud achieved the AWS Generative AI Competency, recognizing its role in advancing generative AI technologies for customers and the AWS Partner Network (APN).

As one of the first managed Amazon Q providers, Mission Cloud continues to collaborate closely with AWS to deliver secure and innovative AI solutions worldwide. This collaboration ensures that companies can experiment with and adopt new AI capabilities at the speed of technological advancement, driving operating efficiencies and transforming user experiences.

Comprehensive Generative AI Solutions

Mission Cloud offers a wide array of generative AI solutions, including:

  • Intelligent Document Processing (IDP): Solutions for summarization, fraud detection, and data augmentation.
  • Virtual Assistants and Chatbots: Powered by Amazon Bedrock or Amazon Q.
  • Call Center Analytics: Enhanced analytics for customer service optimization.
  • Audio and Video Dubbing and Captioning: AI-driven solutions for media enhancement.
  • Content Generation: Including text and image creation.
  • Day Two Operations: Supporting continuous improvement, training infrastructure, integration, machine learning operations (MLOps), and large language model operations (LLMOps).

Customer Success Stories

DJ Charles, CTO of Mixbook said:

“Our collaboration with Mission Cloud has been transformative, enabling us to leverage generative AI in new and exciting ways. Mission Cloud’s expertise has empowered us to create a dynamic, AI-driven platform that delivers personalized photo books, cards, home decor and provides an exceptional storytelling experience for our customers. Their expertise in AWS AI services has not only expanded our product offerings but also strengthened our competitive edge in the industry. We look forward to continuing our partnership with Mission Cloud to further innovate and enhance our platform’s capabilities.”

Mission Cloud’s generative AI expansion builds on its existing initiatives, strengthening strategic partnerships with leading independent software vendors (ISVs) like CrowdStrike. This ensures secure, scalable AI solutions powered by AWS.

Chris Sullivan, Vice President of AWS Channels & Alliances, Americas, remarked “Mission Cloud has demonstrated their ability to help customers harness the full potential of generative AI to drive innovation and business success”.

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