ZenithChat: Automate Your Instagram Store and Focus on Growing Sales
Running an Instagram store can be time-consuming. You’re constantly answering the same questions from customers: “What’s the price?”, “Is this item available?”, “Do you ship internationally?”. This back-and-forth can take up a lot of your time—time that could be better spent growing your business. That’s where ZenithChat steps in.
ZenithChat is an Instagram-focused messaging assistant designed to automate your customer interactions, so you can focus on what really matters: boosting sales and running your business smoothly. Here’s why ZenithChat is the ultimate solution for Instagram store owners.
Why Was ZenithChat Created?
ZenithChat’s journey began with the team’s work in building chatbot solutions for clients. As Petar Komordžić, Lead Software Engineer at ZenithChat, shares, the inspiration for ZenithChat came from the real-world need to reduce repetitive interactions in online business.
“We heard stories from a colleague whose parents own a furniture shop. They shared how they frequently received the same set of questions on Instagram: “What’s the price?”, “Is it available?”, “Do you ship?” We jokingly said, “We should hand them off to a GPT—it wouldn’t mind answering those questions every day.” Then, the lightbulb moment hit: “Why don’t we make that happen? Why not integrate our platform with Instagram?”” – Petar Komordžić
This was the spark that led to the creation of ZenithChat, a customizable chatbot designed to handle these repetitive questions automatically, freeing up your time to focus on your business.
Fully Customizable to Fit Your Brand
One of the most appealing features of ZenithChat is how customizable it is. Whether your business needs a professional tone or something more casual and fun, ZenithChat can be adjusted to suit your brand’s unique style.
“Whether it’s adjusting the tone of responses, defining the format of its messages, or setting any specific directives you would give a customer support agent, ZenithChat offers full customization.” – Petar Komordžić
From the way it greets your customers to the language it uses, you have complete control. Want the chatbot to include product prices or always use emojis in its responses? You can easily make those adjustments. And it’s not just limited to text; ZenithChat also allows you to customize what topics the bot should or shouldn’t handle, ensuring a seamless and on-brand customer experience.
24/7 Customer Support—No More Missed Opportunities
Running an online store means customers can contact you at any time of day. But staying available 24/7 is unrealistic for any business owner. That’s why ZenithChat is a game-changer. It operates around the clock, answering customer queries instantly—even while you’re asleep.
This constant availability ensures that your customers always receive quick responses, which can lead to higher satisfaction and, ultimately, increased sales.
Simplifying Orders and Shipping Through Instagram
One of the major pain points for Instagram store owners is managing orders through direct messages. Gathering shipping information and following up with customers takes time and effort. ZenithChat simplifies this entire process by automating the way it handles orders.
“ZenithChat simplifies this process by automating all communication. It detects order intent, collects shipping details, and follows up if any information is incomplete. You’ll receive a notification when a customer places an order, allowing you to quickly view what needs to be shipped and to where—effortlessly.” – Petar Komordžić
With these features, businesses can focus on growing sales while ZenithChat handles the customer interactions 24/7.
Integrated with Your Instagram Content
Another powerful feature of ZenithChat is how it integrates with your Instagram content. The chatbot is smart enough to pull information from your posts, stories, and even your website, ensuring that the answers it gives are always up-to-date and relevant.
This integration allows the chatbot to answer a wide range of customer questions accurately and efficiently, including those related to your products and promotions.
Take Control of Your Instagram Store
ZenithChat gives you the tools to automate and optimize your Instagram store. It’s customizable, available 24/7, and even helps with order management. The time you’ll save by using ZenithChat can be reinvested into your business, helping you focus on new products, marketing strategies, and scaling your store to new heights.
Stop spending all your time on repetitive tasks and let ZenithChat handle them for you. Your business will thank you!
