How SwipeSense Transforms Patient Safety Through Hand Hygiene and Behavioral Change

Key Points for the Article

• SwipeSense merges technology and behavioral change to improve patient safety.
• Its six-phase Hand Hygiene Acceleration Pathway™ addresses human factors in healthcare.
• Partner Success Managers offer data-driven insights and tailored strategies for hospitals.
• Hospitals report 25-50% higher hand hygiene performance and 30% fewer HAIs
• Recent merger with Clean Hands-Safe Hands strengthens SwipeSense’s impact and innovation.
• Human-centered design prioritizes healthcare workers’ needs and simplifies workflows.
• Dedicated to lasting change, SwipeSense combines technology with expert coaching.

SwipeSense is redefining patient safety by merging cutting-edge technology with behavioral change to create a safer, more efficient healthcare environment. While many companies focus solely on tracking metrics, SwipeSense takes a holistic approach by addressing the human factors that drive healthcare practices. From hand hygiene monitoring to patient safety insights, SwipeSense’s platform is transforming hospitals and healthcare facilities across the nation.

“SwipeSense stands apart in healthcare technology by recognizing a fundamental truth: technology alone doesn’t create lasting change in healthcare settings,” says CEO Andy Berthusen. “While many companies simply deploy monitoring systems and expect immediate results, we’ve built our entire approach around the understanding that meaningful improvement in hand hygiene and patient safety requires both innovative technology and expertly guided behavioral change.”

A Unique Approach to Hand Hygiene

SwipeSense’s platform initially focused on hand hygiene monitoring but has evolved to become a comprehensive solution that includes asset tracking, contact tracing, rounding insights, and other clinical performance metrics. But it’s not just about numbers—it’s about improving behaviors. This is where the company’s unique six-phased Hand Hygiene Acceleration Pathway™ comes into play. This pathway breaks down improvement into actionable steps, enabling healthcare facilities to foster real change at every level.

Using data-driven insights, the company’s Partner Success Managers work alongside hospital teams, providing the expertise needed to interpret data, address challenges, and implement strategies that are tailored to each facility. These managers become integral partners in each hospital’s success, ensuring that technology adoption translates to real-world results.

“This isn’t just about tracking compliance—it’s about understanding the human factors that drive healthcare workers’ actions and creating an environment that naturally encourages better practices,” says Berthusen.

Real-World Impact: Reduced Infections and Improved Outcomes

The results speak volumes. Hospitals that partner with SwipeSense have seen substantial improvements in hand hygiene compliance and a significant reduction in hospital-acquired infections (HAIs). On average, hospitals using SwipeSense’s Natural Language Voice Reminders report a 15% increase in hand hygiene performance, while others have seen a 30% decrease in HAIs by following SwipeSense’s pathway.

SwipeSense recently celebrated its one-year anniversary since merging with Clean Hands-Safe Hands, uniting the strengths of two healthcare leaders under SC Johnson Professional. This union has strengthened SwipeSense’s commitment to safety and innovation, combining the latest hardware and software to create a platform that delivers better results with less maintenance.

“We are thrilled to celebrate this milestone,” shares Berthusen, “a partnership that has already begun to redefine standards in healthcare. Together, we have harnessed our expertise to significantly reduce hospital-acquired infections and ultimately save lives in our communities.”

Beyond Technology: A Patient-Centered Vision

What makes SwipeSense truly unique is its focus on people. The company’s dedication to human-centered innovation ensures that each feature is designed with the needs of healthcare workers in mind, simplifying complex workflows and making it easier for staff to prioritize safety.

“While other companies in this space are focused on their technology, using fancy talking points and technical jargon that customers don’t really care about, we are focused on the humans using our solutions—the patients, healthcare providers, and staff who drive real impact in reducing hospital-acquired infections,” says Berthusen.

Simplifying Healthcare, One Hospital at a Time

In a field as complex as healthcare, SwipeSense’s mission is to make the journey from implementation to impact as seamless as possible. By integrating their platform smoothly into existing hospital workflows, and with a team dedicated to success at every stage, SwipeSense ensures that hospitals achieve measurable, lasting improvements.

“We’re not just a technology company,” Berthusen emphasizes. “We’re behavioral change experts who use technology as a tool to achieve better patient outcomes. Our Partner Success Managers are the bridge between data and action, helping healthcare professionals see their impact and engage with the process in a way that leads to lasting change.”

As SwipeSense continues to expand its reach across more than 100 hospitals and healthcare systems, the company remains dedicated to pioneering new standards in patient safety, improving the clinician experience, and ensuring hospitals operate efficiently.